Catch Air Johns Creek

Guests must play safely and respectfully. Roughhousing, pushing, climbing up slides, unsafe running, and improper use of equipment are not allowed. Please follow all posted play rules and staff instructions throughout the facility.

No. Children may not be dropped off or left unattended. A parent or legal guardian must stay inside the facility while their child is playing.

Adults may enter the play areas to supervise or assist their own children when needed. However, adults are not permitted to use the play equipment for their own play or interact physically with other children.

For safety, adults may not:
Go down slides with a child sitting on their lap
Use or hang from hanging, swinging, or overhead play equipment
Engage in rough play or active play intended for children
Physically assist, carry, or interact with children other than their own

Adults should use the play areas only as necessary to supervise and assist their own child and must follow all posted safety rules and staff instructions.

No. For the safety and security of our young guests, adults are not permitted to enter Catch Air Johns Creek unless they are accompanying a child or attending an approved event or party.

Yes. We have a designated soft play area called Tiny Town, designed for toddlers and young children age 4 and under.

No. Tiny Town is intended for children age 4 and under only. Older children are not permitted in the toddler area to help keep our younger guests safe.

Catch Air Johns Creek is primarily designed for children ages 10 and under, with activities and play areas designed for different ages and developmental levels. Some attractions may have specific age, height, or weight requirements.

Yes. Catch Air Johns Creek is not a daycare. A parent or legal guardian must remain on-site and supervise their children at all times.

Some slides, inflatables, or play structures may have height, weight, or age restrictions for safety. Please follow posted signs and staff instructions.

Yes. A signed waiver is required for both children and their parent or legal guardian before entering the play area.

Yes. We strongly encourage you to complete your waiver online before arriving for faster check-in. Please use the Waiver button in the top section of this store page.

Yes. Socks are required for everyone entering the play areas, including children and adults. Shoes are permitted in areas outside the play area, including the entrance, dining area, hallways, and restrooms.

Yes. Adults entering carpeted, soft play, or toddler areas to supervise their children must wear socks. Shoes are permitted in areas outside the play area, including the entrance, dining area, hallways, and restrooms.

No. Shoes and bare feet are not allowed in the active play areas. Socks must be worn. Shoes are permitted in areas outside the play area, including the entrance, dining area, hallways, and restrooms.

Socks are available for purchase at the front desk.

No. Regular socks are acceptable unless otherwise posted for a specific attraction or activity.

Comfortable play clothes are recommended. Avoid loose jewelry, clothing with long cords, sharp accessories, or anything that could catch on equipment.

No. Reservations are generally not required for open play, and walk-ins are welcome during normal business hours. Admission may be temporarily limited if we reach operating capacity.

General admission is an all-day pass during our normal business hours.

Yes. Same-day re-entry is generally allowed. Please check with our staff before leaving and keep any required stamp and receipt.

Yes. Adult or spectator admission may apply. Please refer to the “Planning a Visit Today?” section above for our current admission prices.

Children age 1 and under are admitted free only when accompanied by a paid older sibling. If there is no paid older sibling, regular child admission applies.

Please refer to the “Planning a Visit Today?” section above for our current admission prices by age, including applicable weekday, weekend, and holiday pricing.

Weekend and holiday pricing may differ from regular weekday admission. Please refer to the “Planning a Visit Today?” section above for our current prices.

We accept cash and major credit/debit cards. Personal checks are not accepted.

General admission tickets are non-refundable and must be used on the day of purchase.

Yes. For the safety and comfort of our guests, admission may be temporarily limited when we reach operating capacity. Walk-in admission is therefore subject to availability.

Yes. We offer birthday party packages with playtime and private party room time. Please refer to the “Planning a Birthday Party?” section above for current packages, pricing, party food options, gifts, and add-ons.

Please refer to the “Planning a Birthday Party?” section above for our current party packages and pricing.

Please refer to the “Planning a Birthday Party?” section above for our current party package options and what is included with each package.

Yes. Birthday parties must be scheduled and booked in advance. Please use the party booking option in the “Planning a Birthday Party?” section above.

No. Walk-in birthday parties are not allowed. Cakes, presents, balloons, and party decorations are reserved for guests with a booked party package.

No. Birthday cakes, presents, balloons, and party decorations are only allowed with a booked party package.

Our party packages may include playtime, private party room time, party setup, tableware, drinks, a party host, and other options depending on the package selected. Please refer to the “Planning a Birthday Party?” section above for current package details.

Our booked party packages include party-host assistance based on the package selected. Please refer to the “Planning a Birthday Party?” section above for package details.

Yes. Booked birthday parties include scheduled private party room time.

Yes. Guests may bring reasonable table decorations and balloons for booked parties. Decorations must be safe and may not damage walls, ceilings, furniture, or other surfaces.

Only Catch Air-provided, paint-safe tape may be used to attach decorations. Confetti, glitter, silly string, nails, tacks, staples, adhesive hooks, and other materials that may damage surfaces or create excessive cleanup are not permitted.

Outside food is generally restricted. Birthday cake or cupcakes may be allowed for booked parties.

Please refer to the “Planning a Birthday Party?” section above for food options available as part of our party packages.

Please refer to the “Planning a Birthday Party?” section above for food, drinks, and add-ons available as part of our birthday party packages.

For our general food, snack, and beverage menu, please refer to the “Food & Snacks” section above.

Standard party paperware and utensils are included with applicable birthday party packages. Please refer to the “Planning a Birthday Party?” section above for package details.

Yes. A deposit is generally required to reserve a birthday party date and time.

Birthday parties may be canceled for a full refund if the cancellation is made more than 30 days before the scheduled party date.

For cancellations made within 30 days of the party date, refunds are not available. However, the party may be rescheduled to another available date and time.

All rescheduling is subject to availability.

Adult admission included with a party may depend on the package selected. Please refer to the “Planning a Birthday Party?” section above for current package details and any applicable additional-adult charges.

Please arrive at your scheduled party time unless our team provides different instructions. Early arrival is generally not necessary because we prepare your party room and activities according to the scheduled timeline.

Please ask your guests to arrive on time so everyone can enjoy the full party experience.

A Catch Air birthday party is 2 hours total, including 80 minutes of playtime followed by 40 minutes in a private party room for food, cake, and celebration.

Your party room may not be available until your scheduled party-room time, particularly if another party is using the room before yours. In that case, our team will store your party belongings—including cakes, decorations, drinks, gifts, and other party items—until your room is ready.

Parties follow a scheduled timeline, and late arrival does not extend the reserved party time. Guests arriving late are welcome to join the party in progress.

Birthday parties are scheduled for two hours. Additional party room time may be available for an extra charge only if no other party is scheduled to use the room immediately afterward.

Extensions are subject to room availability and must be approved by our team.

After your scheduled party room time ends, you and your guests are welcome to stay and enjoy additional playtime during regular operating hours. The party room must be vacated at the end of the scheduled room time unless an extension has been approved.

Food ordered online will be reviewed and confirmed during your party confirmation call. Additional food may be ordered after confirmation, but availability is not guaranteed and may depend on kitchen volume and staffing on the day of your party.

Once your food order has been confirmed, quantities cannot be reduced and confirmed food items cannot be canceled.

Ice cream cakes are not generally permitted because freezer storage may not be available. Please use the Contact information in the top section of this store page before your party if you would like to request approval for an ice cream cake.

Outside party vendors and entertainers—including musicians, magicians, face painters, balloon artists, or similar performers—are not permitted unless approved by our store in advance.

Please contact us using the Contact information in the top section of this store page before making arrangements with an outside vendor.

We use an invisible hand-stamp matching system. Upon entry, children and their parent or legal guardian receive matching invisible stamps placed just above the left wrist.

Our policy is simple: families who come together leave together.

Before exiting, our staff verify that the child’s stamp matches the parent or legal guardian’s stamp.

Our staff monitor the facility, help maintain cleanliness, and enforce safety rules. However, staff supervision is not a replacement for parent or guardian supervision.

Cleanliness is a top priority. Our play equipment and high-touch surfaces are cleaned and sanitized repeatedly throughout the day using child-friendly cleaning products.

Our staff follows a comprehensive daily cleaning checklist to make sure key areas are cleaned consistently and not overlooked. In addition to routine daily cleaning, professional deep cleaning is performed regularly.

Our ball pit balls are regularly cleaned and dried using an automated ball-cleaning machine designed specifically for this purpose. Hand sanitizer dispensers are also available throughout the facility.

Because children are constantly touching, climbing, crawling, and playing, our cleaning process is designed to be continuous throughout the day—not just before opening or after closing.

If an injury occurs, our staff will respond promptly and assist with basic first aid using first-aid supplies available on-site. The parent or legal guardian will be notified and remains responsible for decisions regarding the child’s medical care.

For more serious or potentially life-threatening injuries, our staff will call 911 and assist until emergency responders arrive.

We also document incidents using an incident report. When relevant and available, security camera footage may be reviewed as part of the incident review process.

Guests who have a fever, vomiting, diarrhea, a contagious illness, or other symptoms that could affect other guests should postpone their visit until they are well.

If we must close or adjust our hours because of severe weather or another unexpected condition, updates will be posted on this store page and/or our social media channels.

Our current social media links are available in the top section of this store page.

Our current operating hours are Sun–Wed 10am–7pm · Thu–Sat 10am–8pm. Please refer to the top section of this store page for the latest hours and any temporary schedule changes.

Catch Air Johns Creek is located at 10950 State Bridge Rd, Johns Creek, GA 30022. You can also use the Directions button in the top section of this store page for navigation.

Please use the Directions button in the top section of this store page.

You can contact Catch Air Johns Creek by phone at (678) 242-0311 or by email at johnscreek@catchair.com. The Contact button is also available in the top section of this store page.

Our current social media links are available in the top section of this store page.

Please use the Waiver button in the top section of this store page.

Yes. We keep lost-and-found items for a limited time. Please contact us if you believe you left something behind.

Our contact information is available in the top section of this store page.

Our main walkways and viewing areas are generally designed to be accessible. If you have a specific accessibility question or need assistance before your visit, please contact us using the information in the top section of this store page.

Restrooms are available for Catch Air guests only. We do not provide public restroom access for non-customers.

Yes. We provide diaper-changing facilities in our restrooms.

Yes. We provide parent seating areas where adults can relax while continuing to supervise their children.

Please contact our team if you need a comfortable and private nursing space. We will do our best to assist when possible.

Yes. We offer free Wi-Fi for parents and guests.

Charging outlets are available near some parent seating areas, subject to availability.

Storage options may be available within the facility. Guests remain responsible for their personal belongings and valuables while visiting Catch Air. Catch Air is not responsible for lost, stolen, or unattended items.

Outside food and beverages are generally not permitted. Exceptions may be made for baby formula, baby food, and items required for medical or dietary needs.

For food and snacks available for purchase during your visit, please refer to the “Food & Snacks” section above.

For birthday party food options, please refer to the “Planning a Birthday Party?” section above.

Yes. Please refer to the “Food & Snacks” section above for our current food, snack, and beverage options.

Please refer to the “Food & Snacks” section above for our current menu and available food, snacks, and beverages.

Please refer to the “Food & Snacks” section above for the food options currently available at this store.

No. We cannot guarantee an allergen-free environment. Food served or sold in our facility may contain or come into contact with peanuts, tree nuts, dairy, gluten, eggs, soy, or other common allergens.

Please refer to the “Food & Snacks” section above for current menu information. If your child has a food allergy, please contact our team before your visit.

Kosher food and snack availability depends on what we currently carry. Please refer to the “Food & Snacks” section above for current menu options or contact our team for specific kosher-item availability.

Please refer to the Membership section above for current membership availability, options, pricing, and sign-up information.

If membership is available at this store, the membership is location-specific and may only be used at the Catch Air location where it was purchased. It is not valid at other Catch Air locations.

No. Memberships are location-specific and may only be used at the Catch Air location where the membership was purchased.

Please refer to the Gift Card section above for current availability and purchasing options.

No. Catch Air gift cards are location-specific and may only be used at the location where they were purchased.

Each Catch Air location is independently owned and operated, so gift cards are not transferable or redeemable at other Catch Air locations.

Please refer to the Flyers & Specials section above for our current promotions, offers, events, and specials.

The prices shown on this page apply to this Catch Air location.

For admission pricing, please refer to the “Planning a Visit Today?” section above.

For birthday party pricing and package options, please refer to the “Planning a Birthday Party?” section above.

Pets are not permitted inside Catch Air. Trained service dogs are allowed in accordance with applicable laws.

No. Weapons of any kind are not permitted inside our facility, except as required by applicable law. This policy helps us maintain a safe, family-friendly environment for our guests and team members.

No. Smoking, vaping, tobacco products, and similar products are not permitted inside our facility.

No. Alcoholic beverages are not permitted inside our facility.

Guests may take photos or videos of their own family and party. Please respect the privacy of other guests and avoid intentionally photographing or recording children outside your group without permission.

Yes, socks are required for all children and adults entering the play areas. No shoes or bare feet are permitted on the play equipment. Grip socks are strongly recommended for children.

Yes — special pricing is available for qualifying groups, schools, daycare centers, and military families. Contact the store at (678) 242-0311 or johnscreek@catchair.com.

Yes — an on-site snack counter offers drinks, juice boxes, coffee, chips, ice cream, candy, and child-friendly meals like pizza.

Yes, fully ADA compliant with ground-level access throughout entryways, common areas, and party rooms.